The Ritz-Carlton, Atlanta
Hotel · Atlanta
181 Peachtree St NW, Atlanta, GA 30303
About
Located at 181 Peachtree St NW in the heart of downtown Atlanta, The Ritz-Carlton, Atlanta serves as a central destination for travelers seeking a stay in the city’s bustling business district. The property is situated within walking distance of various local attractions, offering guests a convenient base for exploring the area. With a Google rating of 4.4 out of 5 based on over 3,400 reviews, the hotel is a prominent fixture in the local hospitality landscape. The hotel features a signature restaurant, AG, and provides various amenities, including a lounge area and valet services. Guests often highlight the prime location and the efforts of specific staff members who strive to provide a welcoming atmosphere. While experiences at the property vary, the hotel remains a well-known option for those visiting Atlanta for both leisure and professional travel, offering a range of room accommodations and on-site dining options designed to serve the needs of its guests.
What clients say
Guest experiences at The Ritz-Carlton Atlanta are highly polarized, with many praising the exceptional and accommodating staff while others report significant failures in service standards and room quality. While the location and hospitality are frequently highlighted, recurring issues with check-in delays, room maintenance, and inconsistent service levels detract from the luxury experience.
Strengths
- Polite and helpful staff
- Convenient central location
- High-quality breakfast offerings
Weaknesses
- Delayed check-in times
- Inconsistent room maintenance
- Unreliable valet service
- Poor communication from management
Best for
Travelers prioritizing a prime downtown location and personalized service from specific staff members.
Contact
- 181 Peachtree St NW, Atlanta, GA 30303
- (404) 659-0400
- www.ritzcarlton.com/en/hotels/atlrz-the-ritz-carlton-atlanta/overview/?scid=f2ae0541-1279-4f24-b197-a979c79310b0